Last Updated: {{ date('F d, Y') }}
{{ $settings->site_name ?? 'Our Company' }} ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website {{ request()->getHost() }} and make purchases from our online store.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account on our website
- Place an order for products
- Subscribe to our newsletter
- Contact us via email, phone, or contact form
- Participate in promotions or surveys
This information may include:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through Razorpay)
- Order history and preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- Process Orders: To process and fulfill your orders, including payment processing, shipping, and delivery
- Customer Service: To respond to your inquiries, provide support, and resolve issues
- Communication: To send order confirmations, shipping updates, and important notices
- Marketing: To send promotional offers, newsletters, and product updates (with your consent)
- Improvement: To analyze usage patterns and improve our website, products, and services
- Security: To detect, prevent, and address fraud and security issues
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website, processing payments (Razorpay), and delivering products
- Shipping Partners: With courier and logistics companies to deliver your orders
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection: To protect our rights, privacy, safety, or property
4. Payment Security
Secure Payments: All payment transactions are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your complete credit/debit card details on our servers. Your payment information is encrypted and transmitted securely.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and login status
- Analyze website traffic and usage
- Personalize your shopping experience
- Enable shopping cart functionality
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure servers and databases
- Regular security assessments
- Limited access to personal information
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and personal data
- Opt-out of marketing communications
- Withdraw consent where applicable
To exercise these rights, please contact us using the information provided below.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
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By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.