@extends('ecommerce::public.shop-layout') @section('title', 'Shipping & Delivery Policy') @section('content') {{-- Page Header --}}

Shipping & Delivery Policy

Fast, reliable delivery to your doorstep

Home Shipping Policy
{{-- Content --}}

Last Updated: {{ date('F d, Y') }}

At {{ $settings->site_name ?? 'our store' }}, we are committed to delivering your orders quickly and safely. This Shipping and Delivery Policy outlines our shipping methods, delivery times, and related information.

1. Shipping Coverage

Domestic Shipping

We currently ship to all serviceable pin codes across India. Our delivery network covers:

  • All major cities and metros
  • Tier 2 and Tier 3 cities
  • Most rural areas (may have extended delivery times)

Pin Code Check: Enter your pin code during checkout to verify delivery availability and estimated delivery time for your location.

2. Shipping Charges

Order Value Shipping Charges Estimated Delivery
Below ₹499 ₹50 3-5 business days
₹500 and above FREE 3-5 business days

Note: Shipping charges and free shipping thresholds may vary during promotional periods.

3. Delivery Timeframes

Standard Delivery

  • Metro Cities: 2-3 business days (Bangalore, Chennai, Hyderabad, Mumbai, Delhi, Kolkata)
  • Major Cities: 3-5 business days
  • Other Areas: 5-7 business days
  • Remote/Rural Areas: 7-10 business days

Factors Affecting Delivery Time

Delivery times may be affected by:

  • Public holidays and weekends
  • Natural disasters or adverse weather conditions
  • High order volumes during sale periods
  • Incorrect or incomplete delivery address

4. Order Processing

  • Orders are processed within 1-2 business days
  • Orders placed after 2:00 PM IST may be processed the next business day
  • Orders placed on weekends/holidays will be processed on the next business day

5. Order Tracking

Once your order is shipped, you can track your delivery:

  • Via the tracking link sent to your email/SMS
  • By logging into your account and viewing "My Orders"
  • By contacting our customer support with your order number

6. Cash on Delivery (COD)

COD Availability: Cash on Delivery is available for most locations. Please keep exact amount ready at the time of delivery.

7. Address Guidelines

To ensure smooth delivery, please provide:

  • Complete door/flat number and floor
  • Building/apartment name
  • Street address and landmark
  • Correct pin code
  • Active mobile number for delivery updates

Important: We are not responsible for delays or non-delivery due to incorrect or incomplete address information. Please verify your shipping address before confirming your order.

8. Contact Us

For any shipping or delivery queries, please contact us:

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  • Email: {{ $settings->contact_email }}
  • @endif @if(!empty($settings->contact_phone))
  • Phone: {{ $settings->contact_phone }}
  • @endif
  • Working Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST

We appreciate your patience and understanding. Our team works hard to ensure your orders reach you as quickly and safely as possible.

@endsection