Last Updated: {{ date('F d, Y') }}
At {{ $settings->site_name ?? 'our store' }}, we are committed to delivering your orders quickly and safely. This Shipping and Delivery Policy outlines our shipping methods, delivery times, and related information.
1. Shipping Coverage
Domestic Shipping
We currently ship to all serviceable pin codes across India. Our delivery network covers:
- All major cities and metros
- Tier 2 and Tier 3 cities
- Most rural areas (may have extended delivery times)
Pin Code Check: Enter your pin code during checkout to verify delivery availability and estimated delivery time for your location.
2. Shipping Charges
| Order Value |
Shipping Charges |
Estimated Delivery |
| Below ₹499 |
₹50 |
3-5 business days |
| ₹500 and above |
FREE |
3-5 business days |
Note: Shipping charges and free shipping thresholds may vary during promotional periods.
3. Delivery Timeframes
Standard Delivery
- Metro Cities: 2-3 business days (Bangalore, Chennai, Hyderabad, Mumbai, Delhi, Kolkata)
- Major Cities: 3-5 business days
- Other Areas: 5-7 business days
- Remote/Rural Areas: 7-10 business days
Factors Affecting Delivery Time
Delivery times may be affected by:
- Public holidays and weekends
- Natural disasters or adverse weather conditions
- High order volumes during sale periods
- Incorrect or incomplete delivery address
4. Order Processing
- Orders are processed within 1-2 business days
- Orders placed after 2:00 PM IST may be processed the next business day
- Orders placed on weekends/holidays will be processed on the next business day
5. Order Tracking
Once your order is shipped, you can track your delivery:
- Via the tracking link sent to your email/SMS
- By logging into your account and viewing "My Orders"
- By contacting our customer support with your order number
6. Cash on Delivery (COD)
COD Availability: Cash on Delivery is available for most locations. Please keep exact amount ready at the time of delivery.
7. Address Guidelines
To ensure smooth delivery, please provide:
- Complete door/flat number and floor
- Building/apartment name
- Street address and landmark
- Correct pin code
- Active mobile number for delivery updates
Important: We are not responsible for delays or non-delivery due to incorrect or incomplete address information. Please verify your shipping address before confirming your order.
8. Contact Us
For any shipping or delivery queries, please contact us:
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- Working Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST
We appreciate your patience and understanding. Our team works hard to ensure your orders reach you as quickly and safely as possible.