{{ strtoupper(substr($ticket->submitter_name, 0, 1)) }}
{{ $ticket->submitter_name }} @if(!$ticket->customer_id)
STAFF
@endif
Original Ticket
{{ $ticket->created_at->format('M d, Y g:i A') }}
{!! nl2br(e($ticket->message)) !!}
@if($ticket->attachments->count() > 0)
@foreach($ticket->attachments as $attachment)
{{ $attachment->file_name }}
@endforeach
@endif
@forelse($ticket->replies as $reply)
{{ strtoupper(substr($reply->submitter_name, 0, 1)) }}
{{ $reply->submitter_name }} @if($reply->staff_id)
STAFF
@endif
Reply
{{ $reply->replied_at->format('M d, Y g:i A') }}
{!! $reply->message !!}
@if($reply->attachments->count() > 0)
@foreach($reply->attachments as $attachment)
{{ $attachment->file_name }}
@endforeach
@endif
@empty
@endforelse