Ticket Information
Save
Tags
Subject
Contact
{{ $ticket->submitter_name }}
Name
Email Address
Department
@foreach($departments ?? [] as $dept)
department_id == $dept->id ? 'selected' : '' }}> {{ $dept->name }}
@endforeach
Assign Ticket
Unassigned
@foreach($staff ?? [] as $s)
assigned_to == $s->id ? 'selected' : '' }}> {{ $s->full_name }}
@endforeach
Default is current user if left unassigned
Priority
@foreach($priorities ?? [] as $priority)
priority_id == $priority->id ? 'selected' : '' }}> {{ $priority->name }}
@endforeach
Status
@foreach($statuses ?? [] as $status)
status_id == $status->id ? 'selected' : '' }}> {{ $status->name }}
@endforeach
CC
Separate multiple emails with commas
Merge Ticket #
Enter ticket ID(s) to merge into this ticket
Created At
{{ $ticket->created_at->format('M d, Y g:i A') }}
Last Updated
{{ $ticket->updated_at->format('M d, Y g:i A') }}
@if($ticket->last_reply)
Last Reply
{{ $ticket->last_reply_time }}
@endif