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Ticket #{{ $ticket->id }}

{{ $ticket->subject }}

{{ $ticket->status->name }}

Created {{ $ticket->created_at->format('M d, Y g:i A') }}

{{ $ticket->department->name }}

{{ $ticket->priority->name }}

{{ $ticket->name }}

{{ $ticket->created_at->format('M d, Y g:i A') }}

{!! nl2br(e($ticket->message)) !!}

@if($ticket->attachments->count() > 0) @endif

@foreach($ticket->replies as $reply)

{{ $reply->staff_id ? $reply->staff->full_name : $reply->customer_name }} @if($reply->staff_id) STAFF @endif

{{ $reply->replied_at->format('M d, Y g:i A') }}

{!! $reply->message !!}

@if($reply->attachments->count() > 0) @endif

@endforeach

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Ticket Details

Status

{{ $ticket->status->name }}

Priority

{{ $ticket->priority->name }}

Department

{{ $ticket->department->name }}

Timeline

Created

{{ $ticket->created_at->format('M d, Y g:i A') }}

Last Updated

{{ $ticket->updated_at->diffForHumans() }}

@if($ticket->last_reply)

Last Reply

{{ $ticket->last_reply->diffForHumans() }}

@endif

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